Do You Need To Take A Good Look At Your Emotional Intelligence?
Discover your strengths, and areas for development, with the Emotional Competence Inventory (ECI)’Ñ¢ 360° Assessment
Fast forward to how we can help youWhy Emotional Intelligence?
Research has shown that, at the executive and professional level, emotional intelligence or "EQ" (as it is often called) is a better predictor of success than "IQ".
Emotional Intelligence is the ability to recognize and manage emotions (yours and others).
The emotionally intelligent person exhibits such competencies as accurate self-assessment, self-control, empathy, and influence. The ability to accurately assess and develop these competencies will set your organisation apart.
Research by the Hay Group, Daniel Goleman and Richard Boyatzis has found:
- Software developers with high levels of emotional intelligence can develop effective software three times faster than others.
- Sales Consultants with high levels of emotional intelligence generate twice the revenue of their colleagues.
- A national furniture retailer found that sales people hired based on emotional intelligence had half the drop out rate during their first year.
- Experienced partners in a multi-national consulting firm who were assessed on their levels of emotional intelligence delivered $1.2 million more profit from their accounts than did other partners - a 139% incremental gain.
Why the ECI’Ñ¢?
"The ECI is the only instrument that incorporates the full depth of my research and that of my colleagues."
’ÄîDaniel Goleman, Ph.D., author of Emotional Intelligence and co-author of The New Leaders
The Emotional Competence Inventory (ECI) was developed by the Hay Group in conjunction with Daniel Goleman and other leading experts in emotional intelligence and competency research.
It is a structured and systematic way of asking people who know you well, how they see you behaving in specific situations. Of course, the competencies it measures are those which are most relevant to work.
It uses 360-degree feedback (both structured and freeform
written
comments) to assess your Emotional Intelligence, compared to a target
group of successful leaders and managers. Then it helps you start to
identify what you can do to improve it.
Fast forward to how we can help you
Measuring is only the first step
We work closely with you to design a programme that meets your specific needs around Emotional Intelligence.
The ECI can help you, your management team, and your key professionals to increase effectiveness. We never use the ECI just as an assessment tool - its true value is as a tool to help you develop.
The ECI uses 3 sources of knowledge on Emotional Intelligence
spanning
35 years of research:
Competencies:
David McClelland identified that every competency has a
’Äútipping point’Äù of proficiency that separates high
performers from others. For each key behavior, the tipping
point
provides an attainable
development goal.
Development:
Richard Boyatzis of Case Western Reserve University has
demonstrated how to develop
competencies with significant improvement
sustained in three-year follow up evaluations.
Emotional
Intelligence: Daniel Goleman identified 18 emotional
intelligence-based competencies that, together, account for 67% of the
measured high performance
across 181 job-specific competency models.
Making A Hard Case for the 'Soft' Stuff
Getting the ’Äòsoft’Äô stuff on the agenda of battle hardened managers can be tough. But this is no touchy-feely fluff. EI is backed up with decades of excellent research, establishing the credibility and business rationale. The hard facts and proven benefits allow organisations to open up an area they know is really important but haven't been able to go near for fear of a backlash.
Not only that, but by giving managers and staff a framework of shared language and concepts you can transform the richness and quality of feedback across the organisation.
One of this things our clients get really excited about when using this tool is the ’Äòverbatim comments’Äô section in the feedback reports. After the questions, everyone gets a blank sheet to talk about their view of a person’Äôs key strengths and make suggestions about how they could develop. For many people this is first real feedback they've had. After reading these comments people walk away clearer about what their unique contribution and value in an organisation - which has to be good for motivation.
How it works
After we help you decide on the best ECI programme to fit your needs, we set up the diagnostics administration process. This involves you answering an online questionnaire of 72 questions about yourself.
We then ask you to nominate some colleagues who know you well (your manager, direct reports, clients etc). We contact them and ask them to fill in the same online questionnaire about you. This is a totally confidential service.
The report compares your assessment of yourself with how you appear to others - which can be a valuable revelation in itself.
Reporting
The ECI data is
reported in two ways’Äîindividually
and
organizationally:
Individually’Äîeach
27-page personalized feedback report
includes
easy-to-understand instructions for interpreting the feedback, an
overview of the emotional competence model, validation of data quality
in the feedback, a personal summary of emotional competence, and
competency details.
Organizationally’Äîthe
individual ECI data can be rolled up to form a
Workforce Audit for a team, department, or entire
organization.
The Workforce Audit includes a comprehensive organizational summary of
emotional competence, including an overview of competency gaps for the
group and recommended strategy for closing the gaps, and competency
details.
Click here to download an example ECI report (600kb).
Who can administer the ECI?
The ECI is limited to accredited users who can demonstrate the
ability to give accurate, comprehensive EI feedback to others.
The Hay Group database on leaders and organisations is the most
extensive in the world. The ECI draws directly upon this database and
is constantly being researched and revised based on the latest research
findings. Accredited users are kept up to date with the latest research
through a users’Äô website.
Andy Smith is an accredited user of the ECI assessment. He has 12 years experience of helping individuals and groups to make deep changes and rapid progress.
For large-scale projects we bring in other ECI-accredited trusted associates as needed.
Are you a senior
executive or key professional?
Select from these options
Option 1: The Practical EQ Coaching Programme - £2795 + VAT
Includes:
- Pre-assessment briefing
- ECI report
- 5 x 2 hour face to face coaching sessions
- Action plan format, values mapping and other worksheets as needed
- Follow-up ECI report
- Final wrap-up/next steps session
Advantages:
- The preferred format for rapid behavioural change, because
it's possible to make changes at both conscious and deeper levels using
NLP and other frameworks for personal evolution
Option 2: ECI + Telephone Coaching Programme - £1795 + VAT
Includes:
- Pre-assessment briefing
- ECI report
- 6 months (3 x 40 min) telephone coaching sessions
- Action plan format, values mapping and other worksheets as needed
Advantages:
-
You can take the programme wherever in the world you are based
- Ongoing support as you carry out your action plan
Option 3: ECI report and debrief - £295 + VAT
Includes:
- 15 minute pre-assessment briefing on how to select your
360º
raters
- 60-minute debrief by telephone
- A format for your personal
action plan
Advantages:
- Provides a comprehensive starting point for developing your
personal
action plan
- You can use the insights you get as the basis for further coaching,
either with us or another provider
- You can take the ECI wherever in the world you are based
Bespoke Corporate Programmes
As well as the options for senior executives and key professionals, we can also design and implement emotional intelligence training, coaching and culture change programmes for your team or your whole organisation.
Choose from:
- taster sessions
- the "Practical EQ" one-day workshop for managers
- team facilitation
- developing a coaching culture
- train the trainer
Your next step
Contact Andy Smith on +44 (0)845 83 855 83 or andy@practicaleq.com to discuss your requirements or just to get the answers to any questions you may have.
